Terms of service

Last updated: May 2026

1. Who We Are

"We," "us," and "our" refer to Ridorn.com (ridorn.com) throughout these Terms.

2. Accepting These Terms

By visiting our website or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use the site or our services.

3. Eligibility

Our store is intended for customers located in the United States. By using this website, you confirm you are at least 18 years old, or are acting under the supervision of a parent or legal guardian. You must have the legal capacity to enter into a binding contract.

4. Our Products

We strive to display accurate product descriptions, images, and pricing. Colors and appearance may vary slightly depending on your device's display settings. We reserve the right to modify or discontinue any product at any time without prior notice. Availability is not guaranteed.

5. Placing an Order

Submitting an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. An order is confirmed only upon successful payment processing and receipt of a confirmation email from us. If we cannot fulfill your order, we will notify you and issue a full refund.

6. Pricing and Payment

All prices are in United States Dollars (USD). Applicable sales tax may be added at checkout depending on your state of residence. Prices may change without notice; the price charged is the price shown at the time of order. By placing an order, you confirm you are authorized to use the selected payment method. See our Payment Policy for accepted methods and security details.

7. Shipping

We ship to all 50 U.S. states. Delivery timeframes are estimates and not guarantees. We are not liable for carrier delays, weather disruptions, or other events outside our control. Full details are in our Shipping Policy.

8. Returns and Refunds

Returns are accepted within 14 days of delivery, subject to the conditions in our Return & Refund Policy. The U.S. has no federal statutory right of withdrawal for online purchases; our 14-day policy is a voluntary commitment to your satisfaction.

9. Intellectual Property

All content on this website — including text, images, logos, graphics, and design elements — is the property of Ridorn.com or its licensors and is protected under applicable U.S. and international intellectual property law. You may not reproduce, copy, distribute, or exploit any content without our prior written permission.

10. User Content

By submitting reviews, comments, or feedback, you grant us a non-exclusive, royalty-free, perpetual license to use, edit, publish, and distribute that content for marketing and operational purposes. You confirm your submissions do not violate any third-party rights or applicable law.

11. Prohibited Uses

You agree not to use our website for any unlawful purpose, including:

• Violating any U.S. federal, state, or local laws or regulations
• Infringing intellectual property rights
• Transmitting malware, viruses, or harmful code
• Attempting unauthorized access to our systems
• Using automated scraping or bot tools
• Engaging in fraudulent transactions or chargeback abuse

12. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by U.S. law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted or error-free.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Ridorn.com shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or data. Our total liability for any claim shall not exceed the amount you paid for the order giving rise to the claim.

14. Dispute Resolution

If a dispute arises, please contact us first at mail@ridorn.com so we can try to resolve it informally. If we cannot reach a resolution, all disputes shall be settled by binding individual arbitration under the rules of the American Arbitration Association (AAA). You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content, policies, or practices. Your interactions with third parties are solely between you and them.

16. Changes to These Terms

We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the website after changes are posted constitutes your acceptance.

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