Privacy policy

Last updated: May 2026

1. Who We Are

Ridorn.com (ridorn.com) operates as an online retailer serving customers in the United States. References to "we," "us," or "our" in this policy refer to Ridorn.com.

2. Information We Collect

• Identifiers: Name, email address, phone number, shipping and billing address.
• Payment information: Payment method and transaction confirmation. Full card numbers are never stored — payments are handled by PCI-DSS compliant processors.
• Commercial information: Products purchased, order history, returns, and exchanges.
• Account information: Username, password, and account preferences if you create an account.
• Communications: Content of messages you send to our support team.
• Internet activity: IP address, browser type, device identifiers, pages visited, and navigation behavior collected via cookies and similar technologies.

3. How We Collect It

• Directly from you when you place an order, create an account, or contact support.
• Automatically via cookies and tracking technologies when you browse our store.
• From service providers including payment processors, carriers, and analytics partners.

4. How We Use It

• Process and fulfill your orders
• Arrange delivery and manage returns
• Send order confirmations, shipping updates, and service notices
• Provide customer support
• Send promotional emails (opt out any time — see Section 10)
• Improve our website and product selection
• Detect and prevent fraud and unauthorized activity
• Comply with applicable U.S. federal and state laws

5. Who We Share It With

We share data only as necessary to operate our business:

• Payment processors (Shopify Payments, Shop Pay, PayPal)
• Shipping and logistics carriers
• The Shopify platform that powers our store
• Analytics and advertising partners (in aggregated or anonymized form where possible)

We do not sell or rent your personal information to third parties.

6. Cookies and Tracking

We use cookies and similar technologies to keep your cart active, remember preferences, analyze traffic, and serve relevant advertising. You may disable cookies in your browser settings, although some store features may not work correctly as a result.

If you visit our store with the Global Privacy Control (GPC) signal enabled, we will treat it as an opt-out of targeted advertising for that device and browser. Learn more at globalprivacycontrol.org.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is deleted or anonymized.

8. Data Security

We use industry-standard SSL encryption and work with PCI-DSS compliant payment processors. No internet transmission is completely secure; we cannot guarantee absolute security but we take reasonable technical and organizational steps to protect your data.

9. Your Rights — California Residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you the following rights:

• Right to Know: Request the categories and specific pieces of personal information we hold about you.
• Right to Delete: Request deletion of your personal information, subject to legal exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt Out of Sale: We do not sell personal information — no opt-out action is required.
• Right to Non-Discrimination: We will not discriminate against you for exercising any privacy right.

To exercise these rights, email mail@ridorn.com. We will respond within 45 days as required by law. You may designate an authorized agent to submit requests on your behalf.

10. Your Rights — All U.S. Residents

Regardless of your state, you may contact us at any time to access, correct, or delete your personal information, or to opt out of marketing communications. To unsubscribe from marketing emails, click the unsubscribe link in any email or contact us directly. Transactional emails (order and shipping confirmations) cannot be opted out of while your order is active.

11. Children's Privacy (COPPA)

Our store is not directed at children under 13. We do not knowingly collect personal information from anyone under 13, in compliance with the Children's Online Privacy Protection Act (COPPA). If you believe a child under 13 has provided us with personal information, please contact us immediately and we will delete it promptly.

12. Email Marketing (CAN-SPAM)

In accordance with the CAN-SPAM Act, our marketing emails will clearly identify us as the sender, use honest subject lines, and include a working unsubscribe link. We honor opt-out requests within 10 business days.

13. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective upon posting with an updated "Last updated" date. Continued use of our store after changes are posted constitutes acceptance.

---